Frequently Asked Questions

Everything you need to know about shopping with Barkers.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days. Express options are available at checkout for delivery within 1-2 business days.

What is your return policy?

We offer a 30-day return policy on all unused items in their original packaging. Simply contact our support team to initiate a return label.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.

Can I track my order once it has shipped?

Yes, once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery status.

Do you offer international shipping?

Currently, we ship to customers within the United States and Canada. We are working on expanding our global shipping options soon.

What should I do if my item arrives damaged?

If your product is damaged during transit, please email our customer service team with photos of the damage within 48 hours of delivery for a replacement.